Should You Ever Work for Free? A Smart Business Strategy or a Red Flag?
Main Topics & Discussion
When Saying Yes Might Make Sense
- Exposure & Visibility Speaking at industry events or collaborating with the right audience might open doors—if the value exchange is clear.
- Building a Portfolio When starting out or pivoting, unpaid projects can build credibility and act as proof of concept—but only as a short-term strategy.
- Passion Projects & Volunteering Sometimes, working for free aligns with your values. Whether it’s helping a charity or supporting a cause, do it for joy—not obligation.
The Real Cost of Free Work
- Unpaid Bills Exposure doesn’t cover rent or fund your business growth. Without income, your business becomes a very expensive hobby.
- Devaluation of Your Work Free often signals low value. It affects how others see your expertise and sets a difficult precedent when you eventually want to charge.
- Burnout & Resentment Taking on too many unpaid gigs leads to frustration, exhaustion, and a loss of motivation.
5 Questions to Ask Before Saying Yes
- What do I get out of this?
- Am I choosing this, or being emotionally manipulated?
- Can they actually afford to pay me?
- Will this set a long-term precedent?
- What does my gut say?
How to Say No Professionally
- “Thanks for thinking of me. I’d love to help, but I can’t take on unpaid work right now.”
- “If you have a budget in future, I’d be happy to chat.”
- “It wouldn’t be fair to my paying clients.”
When Free Can Be Strategic
- Treat it like a marketing expense: proof of concept, brand visibility, or network building.
- Make sure it aligns with your long-term goals.
- Ask: “Would I pay for this opportunity if it weren’t free?”
Real-World Insight
Mahmood shares how he’s worked for free through volunteering, guest speaking, and events—always with intention and clarity. Sometimes unpaid work brings real returns—but only when it's your choice, not an obligation.Final Takeaway
Free work is a strategy, not a habit. Use it selectively. Stay in control. Your work deserves to be valued—financially and professionally.Links Mentioned in This Episode
Episode Timecodes
- [00:00:00] – Intro: The free work dilemma
- [00:00:45] – Why people say yes to unpaid work
- [00:01:56] – When free work might be worth it
- [00:03:48] – The dangers and real costs
- [00:05:00] – Five questions to ask yourself
- [00:06:51] – How to say no professionally
- [00:07:50] – Using free as a smart strategy
- [00:08:47] – Final thoughts & listener takeaway
Host & Show Info
Host Name: Mahmood Reza About the Host: Mahmood is an accountant, business advisor, and founder of I Hate Numbers. With decades of experience helping service-based businesses grow, he's passionate about helping professionals get paid what they're worth. Podcast Website: https://www.ihatenumbers.co.uk/i-hate-numbers-podcast/🎧 Listen & Subscribe to I Hate Numbers
Not all work is worth doing for free. Share this episode, subscribe on Apple Podcasts, and tune in weekly for more practical business and finance tips. Plan it. Do it. Profit. 📘 Check out the I Hate Numbers book for deeper insights on building a profitable, sustainable business.Transcript
Welcome to another episode of I Hate
Speaker:Numbers, the podcast that is there to help make
Speaker:you money, save tax, win the battle between your
Speaker:ears and strengthen your financial foundations.
Speaker:What's not to love about that?
Speaker:Now, tonight I'm gonna be talking about a
Speaker:topic that gets a lot of people very fine up,
Speaker:lots of opinions float about, and it's the old
Speaker:aged question, should you ever work for free?
Speaker:There's a bit of a spoiler alert.
Speaker:The short answer is it's a classic.
Speaker:It depends.
Speaker:Now, we've all seen that, haven't we?
Speaker:The request comes in, can you just give us a
Speaker:few minutes of your time?
Speaker:It's gonna be great exposure.
Speaker:We don't have a budget and the inevitable,
Speaker:but comes in now.
Speaker:If you've heard those words before, and I've
Speaker:heard them several times, and in my own business
Speaker:and personal capacity, you are not alone.
Speaker:Whether you're a graphic designer, an accountant,
Speaker:a coach, a director of a small business, that free
Speaker:work dilemma is real.
Speaker:Now in today's podcast episode, I'm gonna
Speaker:break it down looking at the good, the bad,
Speaker:and it's not a van Cleef say the gray area.
Speaker:By the time we get to the end of this episode,
Speaker:you'll have a better understanding when
Speaker:free is smart and when it's just plain daft.
Speaker:So why do people say yes to free work?
Speaker:Well, let's start with the reasons
Speaker:why people say yes.
Speaker:Some are strategic, some are emotional.
Speaker:Reason number one is this idea of
Speaker:visibility and exposure.
Speaker:We've all heard this, haven't we?
Speaker:We would do this for free.
Speaker:Could get you noticed sometimes as three.
Speaker:Sometimes that is a little bit off,
Speaker:stressing the truth.
Speaker:You might be invited to speak at a well-known
Speaker:industry event.
Speaker:There's no fee but a room full of
Speaker:potential clients.
Speaker:Now, if the right people in the room,
Speaker:it might be worth it.
Speaker:You get access to that client base.
Speaker:You may not normally have got access to
Speaker:client acquisition.
Speaker:Costs are reduced, and it might get
Speaker:to a better return than advertising and
Speaker:networking would ever do.
Speaker:But remember this rule exposure is
Speaker:not the reward, it's the stepping stone.
Speaker:Now, another reason it's quoted is building
Speaker:your portfolio.
Speaker:Now, if you've just starting out a business
Speaker:or you are pivoting, trying something
Speaker:new, a bit of free work can help you.
Speaker:It gets something under your belt.
Speaker:You can point to it as proof of concept and
Speaker:say, I've done that.
Speaker:But again, you can be careful when you've
Speaker:gotta set boundaries.
Speaker:It's a short-term strategy.
Speaker:It's not a long-term sustainable
Speaker:business model.
Speaker:Reason number three, it's a passion project.
Speaker:Sometimes you work for free 'cause you just want
Speaker:to, the whole thing about being in business is
Speaker:you have that feed into decide what you will do
Speaker:and what you won't do.
Speaker:You do it because your heart tells you to.
Speaker:It aligns with your values.
Speaker:You might wanna volunteer your skills for a cause.
Speaker:You care about help out a friend
Speaker:with their project.
Speaker:Support your local community, and I think
Speaker:those reasons are solid.
Speaker:I myself have over 40 plus years in a
Speaker:personal and a business capacity, do lots of
Speaker:things for free without blowing my own trumpet.
Speaker:I currently sit as a NED and a trustee
Speaker:of two charities.
Speaker:I've been a charity trustee for 30
Speaker:plus years here.
Speaker:So there's lots of things I would do 'cause
Speaker:I want to do them.
Speaker:I enjoy doing them and I wanna give something
Speaker:back now, not when I'm too old to do so.
Speaker:But again, that's a personal choice.
Speaker:But whatever you volunteer for has gotta
Speaker:feel you energized and a sense of accomplishment,
Speaker:not feeling like you're being exploited.
Speaker:Now, let's look at the other side of
Speaker:the coin, the dangers of working for free.
Speaker:Now, the blunt truth is working for free has
Speaker:real associated costs.
Speaker:Number one, your bills don't get paid
Speaker:by free work exposure doesn't pay your rent.
Speaker:A thank you tweets might feel good, but it's not
Speaker:gonna buy you lunch.
Speaker:You can't invest in growth, get help, upgrade
Speaker:your equipment if you're not earning money.
Speaker:And ultimately, we're not running a
Speaker:hobby here, we're not playing a business.
Speaker:We at need to have a business, whatever
Speaker:shape or form that is, that generates income.
Speaker:That covers our costs as a bare minimum
Speaker:and makes us money.
Speaker:Otherwise, we've just got a full-time exhausting
Speaker:hobby in our hands.
Speaker:Number two, doing things for free will
Speaker:undervalue what you do.
Speaker:If you offer something for nothing.
Speaker:What's the message that you're sending out
Speaker:your time, experience, and knowledge are
Speaker:worth charging for?
Speaker:Not only does it affect you directly, but
Speaker:also arose the value in the sector that
Speaker:you're working in.
Speaker:There's also that issue that if you
Speaker:do decide to start charging, it becomes
Speaker:very challenging where people are used to zero.
Speaker:To suddenly start paying you cash.
Speaker:Number three, there's a real risk of burnout.
Speaker:Two early unpaid jobs.
Speaker:In favor stacker.
Speaker:You end up tired, stressed, and frustrated,
Speaker:and I have seen it in other people.
Speaker:You can become quite ebit even though
Speaker:you can't stop it.
Speaker:You still feeling very frustrated and annoyed
Speaker:when that happens.
Speaker:The passion over spills.
Speaker:Into your life, into your business, and
Speaker:that starts to fade.
Speaker:So how do you decide what to do?
Speaker:There are five key questions I think
Speaker:you should consider.
Speaker:So let's give a bit of clarity and bit
Speaker:of structure, and there's five questions
Speaker:I would suggest to ask before saying
Speaker:yes to unpaid work.
Speaker:Number one, what do I actually get out of this?
Speaker:And be honest with yourself.
Speaker:Is it realistically has the potential to
Speaker:lead to green clients, does it have an impact
Speaker:in positive terms of growing your audience?
Speaker:Or is it somebody who just wants a favor?
Speaker:If there's no clear benefit and doesn't
Speaker:tick that emotional box, say no.
Speaker:There are ways to say no, and there are ways
Speaker:to say no, but ultimately no should be the answer.
Speaker:Question number two, are you choosing
Speaker:this or are you being emotionally exploited?
Speaker:Are you being pushed to make a decision?
Speaker:Do you actually wanna do this?
Speaker:Or do you feel guilty perhaps flattered
Speaker:or pressured?
Speaker:Take a step out.
Speaker:Never make any snap decisions.
Speaker:And remember, you are in control.
Speaker:Question number three, can they actually
Speaker:afford to pay me?
Speaker:Now, if a client is a startup with no income,
Speaker:you might wanna show some flexibility.
Speaker:I. But if it's a company that's established,
Speaker:it's profitable, there is no excuse.
Speaker:If they make money from you, from your work, then
Speaker:you should do as well.
Speaker:Question number four, is this going to set
Speaker:a future precedent?
Speaker:Are you making a rod for your own back?
Speaker:If it's free ones great, that's fine.
Speaker:Next time it builds up the expectation
Speaker:they want the same.
Speaker:So you're gonna think long term.
Speaker:You can message and manage it correctly,
Speaker:but you've gotta be very careful.
Speaker:That setting yourself up for doing it free
Speaker:creates that expectation in the client's mind.
Speaker:Question number five, what's your gut say?
Speaker:And I don't mean what are you eating for
Speaker:lunch, but what does your gut say about that?
Speaker:What does your instinct say?
Speaker:And we don't often talk about this in business,
Speaker:but instincts matter.
Speaker:We can get spreadsheets, graphs, software.
Speaker:But don't dissociate yourself from the
Speaker:humanity, from the human being that you are.
Speaker:If something feels wrong, give credence to that
Speaker:voice and listen to it.
Speaker:Now, that's all well and good, but are there
Speaker:ways to say no without alienating somebody
Speaker:burning bridges and creating a very negative
Speaker:acro environment?
Speaker:Saying no can feel awkward, especially
Speaker:when you're at the early stages of your
Speaker:business career.
Speaker:But trust me, it gets easier.
Speaker:Not easy.
Speaker:I'm gonna share a little bit of a script with
Speaker:you and some tips.
Speaker:So center, one slide.
Speaker:Thanks for thinking of me.
Speaker:I love to help by contact on unpaid projects.
Speaker:At the moment, I.
Speaker:Center number two, if you've got a budget
Speaker:in future, I'll be happy to chat.
Speaker:It's professional, it is polite, and most
Speaker:importantly is clarity.
Speaker:You don't need to justify.
Speaker:You don't need to apologize.
Speaker:Remember you've got a business to run.
Speaker:You might also wanna say, thanks very much.
Speaker:I'd love to do that.
Speaker:But it wouldn't be fair on my clients.
Speaker:But remember, when you write that message,
Speaker:read each yourself.
Speaker:Give it time.
Speaker:Don't send it as a, an emotional reaction.
Speaker:Come back and read it.
Speaker:Firm and kind can go together.
Speaker:Now doing things for free can actually
Speaker:be a smart move.
Speaker:So this is not a podcast of our
Speaker:never work for free.
Speaker:That's not the message I want you to take away
Speaker:is about being smart.
Speaker:And thoughtful for myself.
Speaker:I've done that as well.
Speaker:I've done free things.
Speaker:I've delivered free talks.
Speaker:I've participated, volunteered,
Speaker:help people out.
Speaker:There's no immediate business that comes
Speaker:from that, but they come back to me.
Speaker:There's that message there.
Speaker:I've got something out of that.
Speaker:Whether it's a testimonial, whether
Speaker:it's some feedback, a proof of concept,
Speaker:whatever, and money is earned in the future.
Speaker:I've showcased events.
Speaker:I have crowds of money done, free stuff.
Speaker:People meet them for the first time, check them
Speaker:out before they know it.
Speaker:It's inquiries are turning to real business.
Speaker:That's a return, that's a strategy, not charity.
Speaker:Now think of free as a bit of your
Speaker:marketing budget, a bit of free space.
Speaker:Let's reframe this.
Speaker:If you're doing something for free, ask yourself.
Speaker:Would I be willing to spend money for
Speaker:the same result?
Speaker:If the answer is yes, it's a smart marketing
Speaker:boot, potentially.
Speaker:If no, it's that red flag, and we know
Speaker:what red flags mean.
Speaker:Now, some final thoughts is the bottom line.
Speaker:Free work is a strategy, not a habit.
Speaker:Usually it's sparingly, usually on your terms.
Speaker:Usually when it aligns with your goals,
Speaker:your values, and business direction.
Speaker:Your timing is valuable.
Speaker:Your experience has weight, and your work
Speaker:deserves respect in every sense, including.
Speaker:Financially.
Speaker:So next time somebody says it'll be great
Speaker:exposure, just smile and ask yourself,
Speaker:do you also pay your landlord in exposure?
Speaker:That all for today, folks.
Speaker:If you found value in this episode, I'd
Speaker:love it if you share it with somebody who
Speaker:needs to hear it.
Speaker:You've got a story about working for free, good,
Speaker:bad, or the ugly, and I'd love to hear it.
Speaker:And don't forget, subscribe to.
Speaker:I hate numbers when you get your podcast.
Speaker:Until then, keep your value high,
Speaker:your numbers strong, your term respected.
Speaker:Plan it, do it, and profit.