Episode 281

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Published on:

13th Jul 2025

Should You Ever Work for Free? A Smart Business Strategy or a Red Flag?

“Can you do it for exposure?” If you've heard that before, you’re not alone. Whether you’re a designer, coach, accountant, or small business owner, requests for free work are common—and controversial. In this episode of the I Hate Numbers podcast, we unpack when working for free makes sense, when it hurts your business, and how to navigate those tricky requests with professionalism and confidence.

Main Topics & Discussion

When Saying Yes Might Make Sense

  1. Exposure & Visibility Speaking at industry events or collaborating with the right audience might open doors—if the value exchange is clear.
  2. Building a Portfolio When starting out or pivoting, unpaid projects can build credibility and act as proof of concept—but only as a short-term strategy.
  3. Passion Projects & Volunteering Sometimes, working for free aligns with your values. Whether it’s helping a charity or supporting a cause, do it for joy—not obligation.

The Real Cost of Free Work

  1. Unpaid Bills Exposure doesn’t cover rent or fund your business growth. Without income, your business becomes a very expensive hobby.
  2. Devaluation of Your Work Free often signals low value. It affects how others see your expertise and sets a difficult precedent when you eventually want to charge.
  3. Burnout & Resentment Taking on too many unpaid gigs leads to frustration, exhaustion, and a loss of motivation.

5 Questions to Ask Before Saying Yes

  1. What do I get out of this?
  2. Am I choosing this, or being emotionally manipulated?
  3. Can they actually afford to pay me?
  4. Will this set a long-term precedent?
  5. What does my gut say?

How to Say No Professionally

  • “Thanks for thinking of me. I’d love to help, but I can’t take on unpaid work right now.”
  • “If you have a budget in future, I’d be happy to chat.”
  • “It wouldn’t be fair to my paying clients.”
Be polite but firm. No need to apologise. Read your message aloud before sending.

When Free Can Be Strategic

  • Treat it like a marketing expense: proof of concept, brand visibility, or network building.
  • Make sure it aligns with your long-term goals.
  • Ask: “Would I pay for this opportunity if it weren’t free?”

Real-World Insight

Mahmood shares how he’s worked for free through volunteering, guest speaking, and events—always with intention and clarity. Sometimes unpaid work brings real returns—but only when it's your choice, not an obligation.

Final Takeaway

Free work is a strategy, not a habit. Use it selectively. Stay in control. Your work deserves to be valued—financially and professionally.

Links Mentioned in This Episode

Episode Timecodes

  • [00:00:00] – Intro: The free work dilemma
  • [00:00:45] – Why people say yes to unpaid work
  • [00:01:56] – When free work might be worth it
  • [00:03:48] – The dangers and real costs
  • [00:05:00] – Five questions to ask yourself
  • [00:06:51] – How to say no professionally
  • [00:07:50] – Using free as a smart strategy
  • [00:08:47] – Final thoughts & listener takeaway

Host & Show Info

Host Name: Mahmood Reza About the Host: Mahmood is an accountant, business advisor, and founder of I Hate Numbers. With decades of experience helping service-based businesses grow, he's passionate about helping professionals get paid what they're worth. Podcast Website: https://www.ihatenumbers.co.uk/i-hate-numbers-podcast/

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Not all work is worth doing for free. Share this episode, subscribe on Apple Podcasts, and tune in weekly for more practical business and finance tips. Plan it. Do it. Profit. 📘 Check out the I Hate Numbers book for deeper insights on building a profitable, sustainable business.
Transcript
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Welcome to another episode of I Hate

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Numbers, the podcast that is there to help make

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you money, save tax, win the battle between your

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ears and strengthen your financial foundations.

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What's not to love about that?

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Now, tonight I'm gonna be talking about a

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topic that gets a lot of people very fine up,

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lots of opinions float about, and it's the old

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aged question, should you ever work for free?

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There's a bit of a spoiler alert.

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The short answer is it's a classic.

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It depends.

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Now, we've all seen that, haven't we?

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The request comes in, can you just give us a

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few minutes of your time?

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It's gonna be great exposure.

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We don't have a budget and the inevitable,

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but comes in now.

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If you've heard those words before, and I've

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heard them several times, and in my own business

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and personal capacity, you are not alone.

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Whether you're a graphic designer, an accountant,

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a coach, a director of a small business, that free

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work dilemma is real.

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Now in today's podcast episode, I'm gonna

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break it down looking at the good, the bad,

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and it's not a van Cleef say the gray area.

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By the time we get to the end of this episode,

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you'll have a better understanding when

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free is smart and when it's just plain daft.

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So why do people say yes to free work?

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Well, let's start with the reasons

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why people say yes.

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Some are strategic, some are emotional.

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Reason number one is this idea of

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visibility and exposure.

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We've all heard this, haven't we?

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We would do this for free.

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Could get you noticed sometimes as three.

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Sometimes that is a little bit off,

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stressing the truth.

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You might be invited to speak at a well-known

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industry event.

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There's no fee but a room full of

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potential clients.

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Now, if the right people in the room,

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it might be worth it.

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You get access to that client base.

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You may not normally have got access to

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client acquisition.

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Costs are reduced, and it might get

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to a better return than advertising and

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networking would ever do.

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But remember this rule exposure is

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not the reward, it's the stepping stone.

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Now, another reason it's quoted is building

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your portfolio.

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Now, if you've just starting out a business

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or you are pivoting, trying something

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new, a bit of free work can help you.

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It gets something under your belt.

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You can point to it as proof of concept and

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say, I've done that.

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But again, you can be careful when you've

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gotta set boundaries.

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It's a short-term strategy.

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It's not a long-term sustainable

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business model.

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Reason number three, it's a passion project.

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Sometimes you work for free 'cause you just want

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to, the whole thing about being in business is

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you have that feed into decide what you will do

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and what you won't do.

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You do it because your heart tells you to.

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It aligns with your values.

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You might wanna volunteer your skills for a cause.

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You care about help out a friend

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with their project.

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Support your local community, and I think

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those reasons are solid.

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I myself have over 40 plus years in a

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personal and a business capacity, do lots of

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things for free without blowing my own trumpet.

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I currently sit as a NED and a trustee

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of two charities.

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I've been a charity trustee for 30

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plus years here.

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So there's lots of things I would do 'cause

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I want to do them.

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I enjoy doing them and I wanna give something

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back now, not when I'm too old to do so.

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But again, that's a personal choice.

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But whatever you volunteer for has gotta

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feel you energized and a sense of accomplishment,

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not feeling like you're being exploited.

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Now, let's look at the other side of

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the coin, the dangers of working for free.

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Now, the blunt truth is working for free has

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real associated costs.

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Number one, your bills don't get paid

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by free work exposure doesn't pay your rent.

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A thank you tweets might feel good, but it's not

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gonna buy you lunch.

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You can't invest in growth, get help, upgrade

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your equipment if you're not earning money.

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And ultimately, we're not running a

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hobby here, we're not playing a business.

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We at need to have a business, whatever

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shape or form that is, that generates income.

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That covers our costs as a bare minimum

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and makes us money.

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Otherwise, we've just got a full-time exhausting

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hobby in our hands.

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Number two, doing things for free will

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undervalue what you do.

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If you offer something for nothing.

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What's the message that you're sending out

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your time, experience, and knowledge are

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worth charging for?

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Not only does it affect you directly, but

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also arose the value in the sector that

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you're working in.

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There's also that issue that if you

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do decide to start charging, it becomes

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very challenging where people are used to zero.

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To suddenly start paying you cash.

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Number three, there's a real risk of burnout.

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Two early unpaid jobs.

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In favor stacker.

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You end up tired, stressed, and frustrated,

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and I have seen it in other people.

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You can become quite ebit even though

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you can't stop it.

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You still feeling very frustrated and annoyed

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when that happens.

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The passion over spills.

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Into your life, into your business, and

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that starts to fade.

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So how do you decide what to do?

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There are five key questions I think

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you should consider.

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So let's give a bit of clarity and bit

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of structure, and there's five questions

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I would suggest to ask before saying

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yes to unpaid work.

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Number one, what do I actually get out of this?

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And be honest with yourself.

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Is it realistically has the potential to

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lead to green clients, does it have an impact

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in positive terms of growing your audience?

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Or is it somebody who just wants a favor?

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If there's no clear benefit and doesn't

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tick that emotional box, say no.

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There are ways to say no, and there are ways

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to say no, but ultimately no should be the answer.

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Question number two, are you choosing

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this or are you being emotionally exploited?

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Are you being pushed to make a decision?

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Do you actually wanna do this?

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Or do you feel guilty perhaps flattered

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or pressured?

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Take a step out.

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Never make any snap decisions.

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And remember, you are in control.

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Question number three, can they actually

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afford to pay me?

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Now, if a client is a startup with no income,

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you might wanna show some flexibility.

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I. But if it's a company that's established,

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it's profitable, there is no excuse.

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If they make money from you, from your work, then

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you should do as well.

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Question number four, is this going to set

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a future precedent?

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Are you making a rod for your own back?

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If it's free ones great, that's fine.

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Next time it builds up the expectation

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they want the same.

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So you're gonna think long term.

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You can message and manage it correctly,

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but you've gotta be very careful.

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That setting yourself up for doing it free

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creates that expectation in the client's mind.

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Question number five, what's your gut say?

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And I don't mean what are you eating for

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lunch, but what does your gut say about that?

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What does your instinct say?

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And we don't often talk about this in business,

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but instincts matter.

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We can get spreadsheets, graphs, software.

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But don't dissociate yourself from the

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humanity, from the human being that you are.

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If something feels wrong, give credence to that

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voice and listen to it.

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Now, that's all well and good, but are there

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ways to say no without alienating somebody

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burning bridges and creating a very negative

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acro environment?

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Saying no can feel awkward, especially

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when you're at the early stages of your

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business career.

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But trust me, it gets easier.

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Not easy.

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I'm gonna share a little bit of a script with

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you and some tips.

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So center, one slide.

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Thanks for thinking of me.

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I love to help by contact on unpaid projects.

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At the moment, I.

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Center number two, if you've got a budget

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in future, I'll be happy to chat.

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It's professional, it is polite, and most

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importantly is clarity.

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You don't need to justify.

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You don't need to apologize.

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Remember you've got a business to run.

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You might also wanna say, thanks very much.

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I'd love to do that.

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But it wouldn't be fair on my clients.

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But remember, when you write that message,

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read each yourself.

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Give it time.

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Don't send it as a, an emotional reaction.

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Come back and read it.

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Firm and kind can go together.

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Now doing things for free can actually

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be a smart move.

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So this is not a podcast of our

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never work for free.

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That's not the message I want you to take away

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is about being smart.

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And thoughtful for myself.

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I've done that as well.

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I've done free things.

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I've delivered free talks.

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I've participated, volunteered,

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help people out.

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There's no immediate business that comes

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from that, but they come back to me.

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There's that message there.

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I've got something out of that.

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Whether it's a testimonial, whether

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it's some feedback, a proof of concept,

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whatever, and money is earned in the future.

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I've showcased events.

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I have crowds of money done, free stuff.

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People meet them for the first time, check them

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out before they know it.

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It's inquiries are turning to real business.

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That's a return, that's a strategy, not charity.

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Now think of free as a bit of your

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marketing budget, a bit of free space.

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Let's reframe this.

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If you're doing something for free, ask yourself.

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Would I be willing to spend money for

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the same result?

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If the answer is yes, it's a smart marketing

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boot, potentially.

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If no, it's that red flag, and we know

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what red flags mean.

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Now, some final thoughts is the bottom line.

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Free work is a strategy, not a habit.

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Usually it's sparingly, usually on your terms.

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Usually when it aligns with your goals,

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your values, and business direction.

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Your timing is valuable.

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Your experience has weight, and your work

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deserves respect in every sense, including.

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Financially.

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So next time somebody says it'll be great

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exposure, just smile and ask yourself,

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do you also pay your landlord in exposure?

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That all for today, folks.

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If you found value in this episode, I'd

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love it if you share it with somebody who

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needs to hear it.

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You've got a story about working for free, good,

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bad, or the ugly, and I'd love to hear it.

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And don't forget, subscribe to.

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I hate numbers when you get your podcast.

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Until then, keep your value high,

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your numbers strong, your term respected.

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Plan it, do it, and profit.

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About the Podcast

I Hate Numbers: Simplifying Tax and Accounting
Helping you and your business make more profits and reduce your anxiety
For some, watching paint dry, or a poke in the eye is better than dealing with their business numbers. I get it, numbers can be scary, confusing, and boring, not what your business is meant to be about.

But here’s the thing. If you’re serious about your business, you need to grab hold of your numbers, and connect with them. Falling in love with them may feel weird, but at least be on friendly terms with them if you want your business to survive and thrive.

Numbers make you accountable, showing you the financial impact of your successes, a route map to success and highlighting those flip-ups. Above all, learning to love & use your numbers means you have a better chance of making money, what’s not to love.

Fundamentally business is there to make money. You need to make money to survive and have impact. It’s about knowing how your future is going to pan out.

As a business finance coach, financial story teller and tax advisor, I've helped thousands of businesses over the years.

I love numbers, but I get it that not many businesses will do so. I want to share my love of numbers through my podcast, to make it accessible, to help you and your business power forward.

My aim is to make this podcast listener friendly, jargon and BS free.

In the words of W.E.B. Dubois “When you have mastered numbers, you will in fact no longer be reading numbers, any more than you read words when reading books. You will be reading meanings.”

About your host

Profile picture for Mahmood Reza

Mahmood Reza

Hi, my name is Mahmood, accountant, educator and author of the book, I Hate Numbers !!
I actually love numbers and what they can do for my business – and every business - but I come across so many people who have a real fear of numbers/maths/accounts (and accountants), and therefore, their business struggles to survive, never mind thrive. If only they knew how to get a fondness and some kind of control of those numbers!
Why am I so passionate about all of this stuff I’m putting out into the public domain? It’s my belief that once you understand what your numbers are, where they come from, and what they mean, you can use them to make better decisions and ultimately make (or keep) more money. What every business owner wants, right?
The one thing I’ll always guarantee you, is that whether you’re the CEO of a global corporation, or a market stall trader in your local town, your numbers matter – and you simply can’t get away from them. This book is your chance to get them all in one place, face your fears, and start making those numbers work for you.