Episode 270

full
Published on:

4th May 2025

Business Ownership Beyond the Balance Sheet: The Human Side


Business ownership begins with much more than spreadsheets and profit margins. Furthermore, it encompasses a deeply human experience filled with challenges, triumphs, and countless learning moments. Additionally, this episode of Numbers Know How explores what truly matters when steering your business ship through both calm and stormy waters.




The Captain's Decisions


Business owners face choices daily, much like selecting a movie after a long day. Consequently, each decision carries its own set of risks and rewards. Should you invest in that new product line or stick with what works? Moreover, the key lies in your willingness to make choices, test them out, and pivot when necessary. Although making decisions might feel overwhelming at times, remember that even Netflix viewers change their selection ten minutes in!




Managing Your Crew


Running a business involves managing different personalities and needs, similar to hosting a complex family dinner. Accordingly, some team members require additional guidance while others thrive with independence. The real magic happens when you bring these diverse individuals together to create something greater than themselves. Despite the challenges, creating an environment where people feel valued produces the best results. Undoubtedly, business ownership succeeds when connections form beyond just completing tasks.




Balancing Stress and Self-Care


Stress arrives as an uninvited guest for every business owner. Specifically, it often feels like juggling flaming swords while riding a unicycle on a tightrope! Nevertheless, a small amount of stress adds flavor and drive to your business journey. However, too much can quickly become overwhelming. Therefore, recognizing when to ask for help remains crucial.




The Recharging Necessity


Business ownership demands consistent energy and focus. Hence, self-care becomes non-negotiable. Think of yourself as a smartphone that needs regular recharging after handling challenges throughout the day. Otherwise, your effectiveness diminishes when running on empty. Certainly, taking time to recharge—whether through proper sleep, walks in nature, or mindful breathing—keeps you performing at your best.




The Complete Picture


Overall, business ownership transcends numbers and growth charts. Rather, it encompasses the full human experience with its ups and downs. While profits matter, the people involved—including yourself—make the journey worthwhile. Unquestionably, embracing both aspects creates sustainable success.




Take Action Today


Do you connect with the human side of business ownership? Then listen to the I Hate Numbers podcast for more insights that transform how you view your business journey. Additionally, each episode provides practical wisdom that goes beyond traditional business advice. Subscribe today and join our community of thoughtful business owners!



Transcript
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The human side of business ownership, a journey beyond the balance sheet. Welcome to another Numbers Knowhow episode where we strip away the spreadsheets, shelf the sales reports, and dive deep into the human side of owning a business. Today we're going to take a refreshing look at what it really means to run a business beyond just the pound notes.

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The dollars and the cents. So grab yourself a cup of coffee, sit back, and let's crack on.

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Running a business is often compared to steering a ship. The ocean is vast, filled with opportunities and dangers alike. The ship, well, that's your business. But here's the thing. Ships do not sell themselves. They need a captain with a steady hand on the wheel. Eyes on the horizon, and sometimes an ability to weather that storm with nothing more than sheer willpower.

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But captaining a business isn't just about navigating the seas of profit margins and marketing strategies. It's about the human side, the side that often gets lost amidst the hustle and bustle. You see, behind every successful business is a person. Just like you or me, try to make sense of it all. Let's talk about decision making,

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for example. We often think of business decisions as these cold calculated moves, but in reality, they're a lot more like choosing your next movie. Stay with me here. You had a long day and all you want to do is to relax. You scroll through the countless options. Should you go for the new thriller everyone's talking about?

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Stick to your feel good comedy you've watched a hundred times. That decision making is very similar in business. Should you invest in a new untested product line? Should you double down on what's been working for years? Both choices come with their own risk and rewards, and very much like Netflix,

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sometimes after all that deliberation, you end up picking something. Only to realise 10 minutes in is not for you. The key - you have to be willing to make a choice. Try out and pivot if it doesn't work. Now let's shift gears and talk about managing people. Imagine you are hosting a big family dinner. You got your uncle who's always late, your cousin

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Ann who's a picky eater and your sibling who's allergic to half of the menu. Somehow you've got to keep everybody happy, fed, and avoid a family meltdown. Now, managing a team in business is a lot like that. Everyone has got different needs, expectations, and quirks. Some employees need a little bit more guidance.

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Others just need the freedom to do their own thing. The real magic happens when you figure out how to bring all those different personalities together to create something greater than the sum of its parts. That synergy for you. But here's the secret sauce. It's not just about getting the job done. It's about creating an environment where people feel valued, heard, and motivated.

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A place where they can thrive, just like a family dinner isn't just about the food, but it's about the connections and the memories made around the table. Next up, let's talk about stress. Ah, stress, the uninvited guest at every business owner's party. Now picture this, you are juggling flaming swords while riding a unicycle on a tightrope.

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Sounds impossible, right? But that's what it's like running a business. That's what it can feel like sometimes. There's always something or someone demanding your attention, pulling you in different directions and testing your limits. But here's the thing, stress isn't always a bad thing. It's kind of like a spice in a dish. A little bit can add flavour, excitement, and drive, but too much though, and it can overwhelm you.

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The trick is learning how to balance it, how to recognise when you're taking on too much, and how to ask for help when you need it. Remember, even superheroes have sidekicks, and speaking of superheroes, let's not forget about self care. Owning a business can sometimes feel like you are on a never ending treadmill.

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There's always another email to respond to, another task to tick off the list. But here's a truth bomb. You can't pour from an empty cup. Think of yourself as a smartphone. You start the day fully charged. But as you deal with challenges, make decisions and manage people, your battery drains and if you don't take time to recharge, whether that's through a good night's sleep,

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a walk in the park or simply take a moment to breathe ,you’ll run out of juice. And no one can function at their best with a dead battery. So if there's one thing you take away from today's episode, let it be this. Running a business isn't just about the profit margins and growth charts, it's about the human experience, the highs, the lows, and everything in between.

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It is about learning to navigate the seas, the dinner, juggle the flaming swords, and remember to plug yourself in at night. Owning a business is a journey, and like any journey, it's the people, including yourself that make it worthwhile. So here's to embracing the human side of business ownership and enjoying the ride, bumps and all.

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Thanks for tuning in, and until next time, keep steering your ship. And don't forget to enjoy the view.

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About the Podcast

I Hate Numbers: Simplifying Tax and Accounting
Helping you and your business make more profits and reduce your anxiety
For some, watching paint dry, or a poke in the eye is better than dealing with their business numbers. I get it, numbers can be scary, confusing, and boring, not what your business is meant to be about.

But here’s the thing. If you’re serious about your business, you need to grab hold of your numbers, and connect with them. Falling in love with them may feel weird, but at least be on friendly terms with them if you want your business to survive and thrive.

Numbers make you accountable, showing you the financial impact of your successes, a route map to success and highlighting those flip-ups. Above all, learning to love & use your numbers means you have a better chance of making money, what’s not to love.

Fundamentally business is there to make money. You need to make money to survive and have impact. It’s about knowing how your future is going to pan out.

As a business finance coach, financial story teller and tax advisor, I've helped thousands of businesses over the years.

I love numbers, but I get it that not many businesses will do so. I want to share my love of numbers through my podcast, to make it accessible, to help you and your business power forward.

My aim is to make this podcast listener friendly, jargon and BS free.

In the words of W.E.B. Dubois “When you have mastered numbers, you will in fact no longer be reading numbers, any more than you read words when reading books. You will be reading meanings.”

About your host

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Mahmood Reza

Hi, my name is Mahmood, accountant, educator and author of the book, I Hate Numbers !!
I actually love numbers and what they can do for my business – and every business - but I come across so many people who have a real fear of numbers/maths/accounts (and accountants), and therefore, their business struggles to survive, never mind thrive. If only they knew how to get a fondness and some kind of control of those numbers!
Why am I so passionate about all of this stuff I’m putting out into the public domain? It’s my belief that once you understand what your numbers are, where they come from, and what they mean, you can use them to make better decisions and ultimately make (or keep) more money. What every business owner wants, right?
The one thing I’ll always guarantee you, is that whether you’re the CEO of a global corporation, or a market stall trader in your local town, your numbers matter – and you simply can’t get away from them. This book is your chance to get them all in one place, face your fears, and start making those numbers work for you.